Warranty Claims

For all warranty or product enquiries, please fill out our form below and lodge your concern. Please note all fields must be completed and photographic evidence supplied in order to lodge your enquiry. Once submitted our After Sales team will be in touch with a resolution.

Please contact aftersales@atesonhome.com or our customer service if you have any question.



  1. Read our Warranty Policy page
  2. Fill the form below
  3. Submit the form and agree to our warranty policy
  4. If you are claiming multiple order, you have to create entry for each order.
  5. Once you submit the form we will send you further PDF instruction. Please print and ensure this is included with all returned items
Shopping Cart
Scroll to Top